Senior UX Researcher

Salary: £40,000 - 70,000 per year

• Experience in UX research, human factors, or usability, typically 4+ years
• Strong hands-on experience across qualitative and quantitative research methods, with the ability to choose the right approach
• Good experience with formal, metrics-driven usability testing
• Experience working on complex products within a regulated, safety-critical industry
• Experience with in healthcare and with regulated medical devices (hardware and/or software) is preferred
• Understanding of usability standards and risk management, such as IEC 62366, ISO 14971, and FDA guidelines
• Strong stakeholder management and communication skills
• Interest in working with complex products and improving complex workflows

• Lead and deliver user research and usability testing across the product lifecycle
• Plan and run studies such as interviews, observational research, usability testing, and surveys
• Perform task analysis and risk analysis to assess the safety and usability of medical devices (hardware and/or software)
• Define and align usability strategy with product and regulatory requirements
• Complete the necessary usability documentation for regulatory submissions
• Make recommendations for UX design changes to improve safety and usability
• Work closely with cross-functional teams including Product, Engineering, Clinical, and Regulatory
• Act as the subject matter expert in usability within product teams
• Communicate insights clearly and advocate for user-centred design
• Support and guide more junior team members
• Manage external research partners where needed

• Hardware
• Support
• UX UI Design

We are Elekta, a global company headquartered in Stockholm, Sweden, with over 4,000 employees and offices in more than 40 countries. We develop precision radiation medicine that helps shape the standard of care for people dealing with cancer, supporting more consistent, efficient, and personalized treatment across more than 130 countries. For this Senior UX Researcher role, we work from our Crawley HQ four days a week with one day working from home.

We offer

• up to 25 paid vacation days plus bank holidays
• a holiday purchase scheme
• private medical insurance
• an attractive employer pension contribution package
• a cycle to work scheme
• life assurance
• an onsite subsidized restaurant
• and an electric vehicle salary sacrifice scheme