Delivery Manager - Fully Remote

Delivery Manager
- Fully remote
- Up to £90k Pearson Carter London, UK Delivery Manager
- Fully remote
- Up to £90k

An experienced Delivery Manager with a strong track record of delivering complex technology and business transformation programmes across Microsoft and wider enterprise environments. Skilled in leading cross-functional teams, managing stakeholders, driving successful project delivery, and ensuring alignment between business objectives and technology outcomes. Experienced in Agile, Waterfall, and hybrid delivery approaches, with a focus on governance, resource management, risk mitigation, and continuous improvement.

• Critical operational leadership role, sitting between the Team Leaders and COO and responsible for the day-to-day stability, quality and consistency of the Service Delivery function.
• Lead and support Team Leaders across multiple delivery teams, ensuring they have the resources, clarity and support needed to deliver projects effectively.
• Oversee resource allocation, utilisation and workload across the Service Delivery teams, identifying potential bottlenecks and capacity issues before they impact customers.
• Act as the first point of escalation for internal and customer delivery issues, providing quick solutions to stabilise situations and minimise disruption.

• 5 years’ experience in a Project or Service Delivery role at Team Lead / Manager level.
• Hands-on experience delivering ERP projects, ideally Dynamics NAV/Business Central.
• Experience managing multiple work streams, customer priorities and delivery teams.
• Strong customer-facing experience across discovery, UAT, go-lives and post-go-live support.

Up to £90,000 DOE

Fully remote

Full-time