Online Retail Specialist

About the Role

Our client is seeking a highly skilled and motivated Online Retail Specialist to join their fully remote team, supporting operations from Bloemfontein . This role is pivotal in managing and optimizing the company's e-commerce presence, driving online sales, and ensuring a seamless digital customer experience. You will leverage your expertise in digital marketing, platform management, and customer analytics to enhance website performance and achieve online revenue targets.

This is an excellent opportunity for a results-driven professional to make a significant impact within a forward-thinking, digitally focused retail environment, contributing to strategic growth from anywhere.

• Manage and maintain the company's e-commerce website, ensuring optimal functionality and user experience.
• Develop and execute online marketing strategies, including SEO, SEM, email marketing, and social media campaigns.
• Analyze website traffic, sales data, and customer behavior to identify trends and areas for improvement.
• Manage product listings, descriptions, pricing, and inventory across various online platforms.
• Coordinate with customer service teams to ensure prompt resolution of online customer inquiries and issues.
• Identify and implement strategies to increase conversion rates and online sales revenue.

• Proven experience in e-commerce management and online retail operations.
• Strong understanding of digital marketing principles, including SEO, SEM, and social media advertising.
• Proficiency with e-commerce platforms (e.g., Shopify, Magento) and analytics tools (e.g., Google Analytics).
• Excellent analytical skills and the ability to interpret data to drive business decisions.
• Strong project management skills and the ability to multitask in a fast-paced remote setting.
• Effective written and verbal communication skills for remote collaboration.

• Competitive salary package for a remote position.
• Flexible working hours and the autonomy to work from home.
• Opportunities for professional development in e-commerce and digital marketing.
• Contribution towards home office setup or co-working space expenses.
• A supportive virtual team culture focused on innovation and results.