Remote User Support Officer - Civic Tech
Glasgow, Glasgow City Area, G1, Scotland, UK
Listed on 2026-09-18
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IT/Tech
HelpDesk/Support
my Society is seeking a part-time User Support Officer to manage frontline support for citizen services such as Fix My Street and They Work For You , handling high-volume enquiries with care and discretion. The role is fully remote across the UK, with quarterly in-person meetups and a focus on data protection and clear user guidance.
You’ll triage, escalate when needed, and contribute to improving help documentation while working with a cross-functional team in a digitally focused charity.
We have an opening for a Remote User Support Officer
- Civic Tech in United Kingdom within Human Resources, Sales.
Are you ready to take on the Remote User Support Officer
- Civic Tech role at Remote Genie?
We would love to welcome a new Remote User Support Officer
- Civic Tech to our team in United Kingdom.
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