Remote Service Desk Coordinator: SLA & Ticket Flow Lead

A consulting firm in the automotive sector is seeking a Service Desk Coordinator to manage the flow of IT support tickets, ensuring requests are triaged and routed efficiently. The ideal candidate will have 2-4 years of experience in an IT or retail automotive setting, strong written communication skills, and the ability to coordinate escalations. This full-time position is fully remote but requires occasional travel for onsite support.
As a Remote Service Desk Coordinator: SLA & Ticket Flow Lead, you will play an important part at OWL Automotive Consulting, LLC in Virginia, MN, United States. Consider building your career as a Remote Service Desk Coordinator: SLA & Ticket Flow Lead at OWL Automotive Consulting, LLC. The Remote Service Desk Coordinator: SLA & Ticket Flow Lead position in the Management & Operations field is open for applications.