Remote Complaints Analyst - Entry Level
Dunwoody, DeKalb County, Georgia, USA
Listed on 2026-09-22
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IT/Tech
HelpDesk/Support
American Express in the USA seeks a Complaints Analyst to contact customers with expired accounts and implement steps to preserve the account, supporting retention efforts through careful communication.
You will register and process standard complaints per policy (SLA/reimbursement grid), perform a cause‑of‑complaint analysis to identify drivers of dissatisfaction, and prepare timely responses for approval.
We are seeking a motivated Remote Complaints Analyst
- Entry Level to join American Express in Hoschton, GA, United States.
We invite applications for the Remote Complaints Analyst
- Entry Level position located in Hoschton, GA, United States.
The following role is for a Remote Complaints Analyst
- Entry Level with American Express.
Our organisation is growing, and we are hiring a Remote Complaints Analyst
- Entry Level in Hoschton, GA, United States.
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