Online Channel
Remote / Online - Candidates ideally in
Abu Dhabi, UAE/Dubai
Listed on 2026-09-23
Abu Dhabi, UAE/Dubai
Listing for:
Righttalentrightnow
Remote/Work from Home
position Listed on 2026-09-23
Job specializations:
-
IT/Tech
IT Project Manager, IT Support, Technical Support, IT Consultant
Job Description & How to Apply Below
Job Location Abu Dhabi (Work From Office) Job Type Contract Job Description Knowledge & Expertise
- Strong knowledge and hands-on experience in Digital Channels.
- Solid understanding of the Investment and Wealth Management domain.
- Ability to analyze, troubleshoot, and resolve technical issues by coordinating with vendors and internal IT teams.
- Good understanding of IT Change Management and Problem Management processes.
- Practical experience with AWS Dev Ops tools, Kubernetes platforms, application servers, and web services.
- Experience in Dynatrace for application performance monitoring and issue diagnostics.
- Ability to work in a 24/7 production support environment and handle high‑pressure situations effectively.
- Support the Project Manager in delivering technology‑enabled initiatives and IT deliverables for medium, high, or strategic priority projects.
- Review vendor‑provided solutions to ensure alignment with project and technical requirements.
- Assist business users in understanding system functionalities and technical capabilities.
- Define and agree on SLAs related to project deliverables and ensure timely fulfilment.
- Investigate business‑reported issues and manage resolution by working with internal IT or vendors.
- Support overall project administration, including project planning and reporting.
- Assist in preparing and coordinating project documentation (transition documents, technical procedures, etc.).
- Support vendor evaluation processes and monitor contract compliance and implementation quality.
- Assist the Project Manager in ensuring smooth transition from project to production and proper handover to the production support team.
- Provide support for SIT and ensure comprehensive UAT assistance for business users.
(indicate years of experience required for the role as well)
- At least 4-5 years in IT with a banking background with at least 1-2 years in a capacity with a wide experience in handling of application systems and technical systems.
Strong experience in team collaboration skills in a service culture, are required - Working knowledge and experience of banking operations and related problems
- Willingness to work in shifts
- Ability to prioritize and handle multiple tasks
- Knowledge and ability to apply quality control techniques
- Strong written and verbal communication skills in English, Arabic an advantage
- Influencing, persuasion and negotiation skills
- Excellent interpersonal skills
- Ability to build partnerships and interact with all levels
- Planning, analytical and time management skills
- Excellent person to person communication skills
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