Desktop and Mobility Analyst

Recruitment Details

Department:
Innovation & Technology

Designated

Work Location:

185 King Street and 700 Assiniboine Park Drive ;
Hybrid with designated work location

Position Type:
Permanent, Full-time

Hours of Work: 8:30 a.m. to 4:30 p.m., Monday to Friday

Salary: W.A.P.S.O. Grade 3

$77,751.230 - $ annually, W.A.P.S.O. Grade 3 (Schedule A-1)

$77,751.230 - $ annually, W.A.P.S.O. Grade 3 (Schedule A-2)

Employee Group: WAPSO

Posting No.: 127318

Closing Date:
October 2, 2026

Providing a wide range of services to over half of all Manitobans, The City of Winnipeg is one of the largest employers in Manitoba. We provide a comprehensive range of benefits and career opportunities to our employees. These include competitive salaries, employer-paid benefits, dental and vision care, pension plans, and maternity/parental leave programs. Additionally, we offer education, training, and staff development opportunities to ensure that our employees are equipped with the necessary skills to advance in their careers.

Our Benefits web page provides detailed information about the benefits we offer, and we encourage you to visit it for further information at City of Winnipeg Benefits . We take pride in fostering a , diverse , safe, and healthy workplace where our employees can thrive and achieve their full potential.

Flexible work arrangements, which may include flexible hours, remote work, or a hybrid of remote work may be available; subject to review and approval. Please note that Employees who are approved to work remotely are responsible for and must demonstrate that they are available to return to their Designated Work Location and/or other work location to attend meetings or attend other tasks that occur in person.

The City is committed to attracting and retaining a diverse, skilled workforce that is representative and reflective of the community we serve. Applications are encouraged from equity groups that have been and continue to be underrepresented at the City;
Indigenous Peoples, Women, Racialized Peoples, Persons with Disabilities, 2

SLGBTQQIA+ Peoples and Newcomers are encouraged to self-declare.

For the purpose of this recruitment, Equity may be a factor in selection. Consideration will be given to Indigenous Peoples, Women and Persons with Disabilities.

In accordance with the applicable collective agreement(s), recruitment and promotion provisions will be considered prior to applying equity strategies. Where permitted, preference will be given to qualified applicants who self-identify as members of the equity group(s) listed above.

Requests for Reasonable Accommodation will be accepted during the hiring process.

Reporting to the Coordinator of Desktop and Mobility Services, the Desktop and Mobility Analyst is responsible for the effective administration, operation, troubleshooting, security, and ongoing maintenance of departmental desktop and mobility equipment, with particular emphasis on supporting 9-1-1 operations and associated technologies.

The Desktop and Mobility Analyst will be responsible for managing small to medium sized projects for the Desktop and Mobility Branch including development of planning, procedures and support plans, and assists/supports the Coordinator of Desktop and Mobility related to Branch planning efforts.

The Desktop and Mobility Analyst is accountable for the maintenance, support and operation of the department's technology solutions and will identify opportunities for process improvement and implement solutions using best practices.

• Support lifecycle of departmental desktop and mobility solutions.
• Assist in Desktop and Mobility Branch Strategic Planning and Analysis.
• Participate in or lead DMS-related project management activities as assigned to further the project goals and meet the project requirements.
• Ensure risk and cybersecurity controls are effective for departmental desktop & mobility services.

• Degree in a technology focused discipline or equivalent education and experience.
• Current A+ Certification and Microsoft
  365 Fundamentals Certification or equivalent certifications.
• Three years of work-related experience in the deployment/maintenance/support of computers, mobile devices, peripherals, networks, current operating systems, productivity tools, and software applications.
• Six months' experience in a customer service-related field.
• Experience investigating, analyzing, evaluating and resolving desktop and mobility…