Enterprise Tier-2 Tech Support Engineer; Hybrid/Remote
Belfast, County Antrim, BT1, Northern Ireland, UK
Listed on 2026-09-25
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IT/Tech
IT Support, Systems Engineer, Technical Support, Cybersecurity
Zoom is seeking a Tier 2 Technical Support Engineer in the UK. You will support Enterprise customers, owning and resolving complex Tier 2 cases and delivering fast time-to-resolution. You will work across Zoom products, troubleshooting tools, and collaborate with customer contacts while maintaining high service standards.
Ideal candidates have 5–7 years in technical support, CCNA/Network+ or SSCA SIP, and strong communication skills. A flexible after-hours/on-call readiness is a plus.
The following role is for a Enterprise Tier-2 Tech Support Engineer (Hybrid/Remote) with Zoom.
We would love to welcome a new Enterprise Tier-2 Tech Support Engineer (Hybrid/Remote) to our organisation in United Kingdom.
For the Enterprise Tier-2 Tech Support Engineer (Hybrid/Remote) position at Zoom, we are reviewing applications now.
Step into the Enterprise Tier-2 Tech Support Engineer (Hybrid/Remote) role at Zoom in United Kingdom and grow with us.
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