Senior Partner Relationship Manager, NetSuite Ecosystem

Senior Partner Relationship Manager, Net Suite Ecosystem

Location: Boston, MA (hybrid) or Remote — US

Team: Partnerships

Reports to: VP of Partnerships

Charted, Inc. is a thriving Net Suite partner dedicated to elevating our customers' experiences through exceptional automation solutions and consulting services. Our product suite includes Charted: a Net Suite-native financial automation platform designed to significantly enhance Net Suite's out-of-the-box capabilities. Alongside our innovative products, we offer top-tier consulting services, partnering with our clients to ensure successful Net Suite implementations, optimizations, and ongoing support.

We are committed to building long-term partnerships with our customers, aiding their success from the ground up, starting with our team. At Charted, we are devoted to fostering an environment that enables our employees to achieve professional excellence. We provide ample training and development resources, uphold a diverse and inclusive workplace, offer a fully remote working environment, and ensure a healthy work-life balance, alongside various other wellness benefits and programs.

Charted is AP automation built natively for Net Suite. Most of the finance teams who need us find us through someone they already trust — the implementation partner who ran their ERP project, the Net Suite AE who sold them the platform, the PE operating partner standardizing a portfolio.

That means the channel isn't a supplement to our go-to-market. It's a large and growing share of it.

We're hiring a senior individual contributor to own a book of the ecosystem's most consequential relationships. You'll carry a number, but the work is not quota-carrying sales. It's figuring out why a Gold partner sends us four deals a year instead of fifteen, then fixing the thing that's actually in the way — enablement, economics, delivery confidence, or a single rep who's never been shown the product.

This is a role for someone who has done this before and wants the space to do it well.

• A named portfolio of Net Suite implementation and consulting partners across the tier structure — Referral through Platinum. You own the relationship end to end: recruitment, onboarding, tier progression, joint pipeline, and the Q  that actually changes behavior.
• Sourced and influenced pipeline. You're accountable for what your partners generate, and for the data being clean enough that we can prove it.
• Co-sell with Net Suite direct. Build durable relationships with Net Suite AEs and solution consultants. Get Charted into their discovery conversations, not just their referral spreadsheet.
• Accounting advisory and finance transformation firms. A fast-growing segment of the ecosystem — CAS practices and outsourced accounting teams who standardize a tech stack across every client they touch. You'll recruit and build this book.
• The private-equity channel. Work sponsor relationships and portfolio-company standardization plays, where one conversation can open a dozen multi-entity opportunities.
• Outsourced delivery. Help scale the program that lets certified partners implement Charted themselves — the commercial terms, the readiness bar, and the partners capable of clearing it.
• Field intelligence. You'll hear what partners hear. Bring product gaps, competitive moves, and pricing friction back to the people who can act on them.

By 90 days — You know your portfolio cold: who the real decision-makers are, which practices have delivery capacity, where the last three deals stalled and why. You've run first meetings across your top accounts and have a written point of view on where the growth is.

By six months — You've moved at least two partners up a…