BI​/Data Analyst​/EPIC Cogito; certification

Job Description Summary

Applicants must currently reside in MA, NH, RI or CT. This is not a fully remote position.

Reporting to the Manager of Business Intelligence and Data Analytics, this Business Intelligence (BI) Analyst will work with South Shore Health's approved suite of analytics tools, including, but not limited to, Epic Cogito (Business Intelligence, Radar, Reporting Workbench, Slicer Dicer), Workday, Symplr, and Qlik. Data delivery includes reports, data extracts, visualizations, KPIs, etc.

This resource will work closely with the organization’s business, clinical and administrative staff to ensure that business intelligence solutions deliver actionable insights to SSHS staff. They will a) work assignments and resolve problems of a routine nature, b) perform updates or edits to existing solutions, and c) develop new extracts, reports, and visualizations.

The Business Intelligence Analyst will assist those across the organization who need a better understanding of the underlying data. They may participate in data validation and help find specific data points populated by end-user workflows. This resource may be called upon to consult on how and why data comes into SSH's data sources.

Applicants must currently reside in MA, NH, RI or CT. This is not a fully remote position.

• This position will advise and support peers, colleagues, and the user community at South Shore Health, through expertise with business intelligence tools, concepts, processes and techniques.
• Serves as technical advisor towards, and partner with, both internal and external customers to drive actionable insights in support of operational, strategic and tactical metrics.
• Collaborate with leadership to continuously develop the data architecture strategy, implementation plan and customer-delivered toolset.
• Possess a deep appreciation for customer service and communicate effectively with all levels of the organization.
• Promote individual professional growth and development by meeting requirements for mandatory/continuing education, certifications and skills competency.
• Actively participate and support continuous improvements of services through processes to detect and resolve data anomalies in a proactive/timely manner.
• Champion the implementation of emerging technologies, programs and techniques to better analyze, distribute and integrate information.
• Provide support from data model, quality, and integrity, validity analysis through resolution to correct deficiencies within analytic, reporting and visualization applications.
• Continually further analytics knowledge and certifications through various channels to remain current on the cutting edge of our vendors’ technology.

• • Bachelor's degree in Computer Science, Business Management, Business Administration, Health Information Management, Analytics, Information Technology and/or Business Intelligence. BS strongly preferred.

• • 1- 7 years of experience working with data extraction methodologies and reporting tools in a variety of healthcare information systems such as Workday, Symplr API workforce HCM, or Epic Cogito. Recent New Grads will be considered, based on undergraduate degree.
  • 1-7 years of experience programming SQL language including knowledge of principles of database design, data acquisition and data access. Experience working with stored procedure writing, query optimization, and indexes required.

• • Possess one or more of the following current certifications, or obtain certification within one year of start date:
  • Workday Reporting and Analytics Pro Certification (Workday Human Capital Management (HCM), "Supply Chain Management" (SCM) and Financial Management modules)
  • Ep…