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Job Description & How to Apply Below
Join as a Shopify Shop App Agent Annotator, working remotely approximately 5 hours weekly. Focus on evaluating shopper interactions and categorizing issues to improve overall customer satisfaction.
This contract role emphasizes identifying and tagging concerns observed in shopper-agent exchanges. Candidates should possess rule discipline, intuitive analysis skills, and a comfort level in navigating ambiguity. Familiarity with e-commerce systems will enhance your contributions.
Key Responsibilities:
• Review shopper-agent conversation traces systematically
• Tag issues with precise primary and secondary classifications
• Write concise comments on interactions and issues
• Ensure consistency in tagging through independent work
• Manage uncertainty effectively during evaluations
Requirements:
• Proven discipline in applying defined taxonomies
• Ability to analyze structured data effectively
• Experience handling ambiguities in evaluations
• Fluency in e-commerce is advantageous
• Prior annotation or evaluation work experience
Utilize your analytical talents to transform shopper experiences in this remote Shopify role.
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(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
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