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Remote ITIL & CMDB Lead for Service Management

Remote / Online - Candidates ideally in
Marysville, Snohomish County, Washington, 98270, USA
Listing for: Philip Morris International
Full Time, Remote/Work from Home position
Listed on 2026-09-29
Job specializations:
  • IT/Tech
    IT Consultant, IT Project Manager, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 120000 - 160000 USD Yearly USD 120000.00 160000.00 YEAR
Job Description & How to Apply Below

Harley-Davidson is seeking a senior ITIL Process Specialist to translate business needs into Shared Services processes. You will develop and improve ITIL areas including CMDB, Incident, Problem, and Service Level Management across a global Digital Office.

The role emphasizes credibility and collaboration with stakeholders, driving continuous improvement, metrics, and governance. A strong ITIL background and experience with CMDB tools are essential for success.

This posting is for the Remote ITIL & CMDB Lead for Service Management role at Philip Morris International, based in Seattle, WA, United States.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

This is a Full Time role.

The position is based in Seattle, WA, United States.

This opportunity is part of our work in IT & Technology.

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