Technical Support Specialist - VoIP & HD Video; Remote
South Sioux City, Dakota County, Nebraska, 68776, USA
Listed on 2026-09-30
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IT/Tech
Technical Support, IT Support
MCI is seeking a remote Technical Support Specialist to troubleshoot VoIP phones, data gateways, and HD video service issues across the United States. The role emphasizes strong customer service, problem-solving, and the use of Remedy CRM to document interactions.
Ideal candidates are 18+, have a HS diploma, know VoIP basics, and can multitask across tools while maintaining regular attendance in a fast-paced environment.
The following opportunity is for a Technical Support Specialist - VoIP & HD Video (Remote) with MCI.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in NE, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 40.000 - 56.000.
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