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AI-First Architect — Remote
Remote / Online - Candidates ideally in
Woodbury, Washington County, Minnesota, USA
Listed on 2026-09-30
Woodbury, Washington County, Minnesota, USA
Listing for:
Puffy
Remote/Work from Home
position Listed on 2026-09-30
Job specializations:
-
IT/Tech
AI Business & Operations
Job Description & How to Apply Below
A leading mattress brand in the USA seeks a Customer Support Tech Manager to own and innovate the support tech stack. Responsibilities include designing AI workflows to automate inquiries and managing a team of support agents. Candidates should have over five years of experience in customer support, strong expertise in Zendesk, and a deep understanding of AI workflows. This remote role offers a competitive salary, performance bonuses, and a comprehensive benefits package including healthcare and PTO.
The following opportunity is for a AI-First Support Architect — Remote with Puffy. Join us at Puffy as our next AI-First Support Architect — Remote in MN, United States. We are currently recruiting a AI-First Support Architect — Remote for our team in MN, United States. This is a strong opening to take on the AI-First Support Architect — Remote role at Puffy.
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