Remote Service Desk Technician - Federal IT Support
Meridian, Ada County, Idaho, 83680, USA
Listed on 2026-09-30
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IT/Tech
HelpDesk/Support, IT Support, Desktop Support, Technical Support
Empower AI is seeking a Virtual Service Desk Technician to provide technical assistance to computer users remotely or on-site for government clients. You will handle trouble tickets, password resets, and software support across Windows and Mac environments.
The role supports a large GSA/DIGIT task order, emphasizing digital transformation, AI, and continuous improvement with secure remote operations. Strong communication, self-discipline, and ITIL knowledge are required.
Our group is growing, and we are hiring a Remote Service Desk Technician - Federal IT Support in , United States.
All applications are reviewed carefully by our team.
The position is based in , United States.
This opportunity is part of our work in IT & Technology, Other.
The advertised compensation is 27.000 - 40.000.
We aim to respond to suitable candidates as soon as possible.
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