Senior CCaaS Platform Architect — Hybrid/Remote
Lakewood, Ocean County, New Jersey, 08701, USA
Listed on 2026-10-01
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IT/Tech
Zendesk, Inc. is seeking a Senior Platform Architect with deep expertise in contact center technologies to drive design and implementation of scalable customer service solutions.
You will lead strategic technology direction, mentor presales teams, and ensure seamless integration across Zendesk, Amazon Connect, and AWS services. The role requires hands‑on architecture leadership, governance, and collaboration with partners to modernize the contact center.
Consider building your career as a Senior CCaaS Platform Architect — Hybrid/Remote-Ready at Zendesk, Inc.
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Join Zendesk, Inc. and contribute to our ongoing work.
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This posting is for the Senior CCaaS Platform Architect — Hybrid/Remote-Ready role at Zendesk, Inc., based in NJ, United States.
We are looking to fill the Senior CCaaS Platform Architect — Hybrid/Remote-Ready position at Zendesk, Inc. in NJ, United States.
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