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SaaS Support Team Lead — Remote

Remote / Online - Candidates ideally in
Belfast, County Antrim, BT1, Northern Ireland, UK
Listing for: Jobgether SRL
Remote/Work from Home position
Listed on 2026-10-01
Job specializations:
  • IT/Tech
    IT Support, SaaS Sales
Job Description & How to Apply Below
Position: SaaS Support Team Lead — Remote & 24/7

Partner Company in the United Kingdom is seeking a Technical Support Team Lead to manage a six-person technical support team for a high-availability SaaS platform. You will blend people leadership with deep technical troubleshooting and serve as the key escalation point before engineering.

In this role, you will work across Azure, SQL Server, C#, Angular, and AI-assisted support tools, owning team performance, coverage, and KPIs while collaborating with senior leadership and engineering to

Our group is growing, and we are hiring a SaaS Support Team Lead — Remote & 24/7 in United Kingdom.

Join Jobgether SRL and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the SaaS Support Team Lead — Remote & 24/7 role at Jobgether SRL, based in United Kingdom.

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