Senior DevOps Engineer

We are hiring a Senior Dev Ops Engineer for a remote-first software company. You will work on a platform that delivers real-time support sessions inside enterprise service and CRM applications with AI assistance. The Dev Ops engineer will be responsible for the cloud infrastructure, delivery pipelines, and follow reliability practices. This is a hands-on, fully remote position in the US. There will be some overlap with the EU-based team.

You will join a small Dev Ops / SRE group that supports platform, native clients and QA. The right candidate has experience participating in on-call rotation, with excellent judgement concerning change safety and staged rollouts.

• 5+ years in Dev Ops, site reliability, infrastructure or platform engineering
• Previous production AWS experience (ECS, EC2 autoscaling, VPC networking, load balancing, etc.)
• Hands-onOpenTofuor Terraform experience
• Production experience developing infrastructure as code (AWS CDK or CDK for Terraform)
• Proficiency with Type Script & JavaScript for automation development / internal tooling
• Linux admin, including shell scripting & Docker experience
• Demonstrated experience designing and maintaining CI/CD systems
• Operating Node.js apps in production

• WebRTC, SIP or other UDP-based real-time systems
• Janus,Mediasoup, or TURN services
• AWS Global Accelerator
• UDP Load balancing
• Large-scale migration from Cloud Formation to Terrraformor Open Tofu
• Redis, Open Search and MySQL
• New Relic, Grafana or Sentry
• Cloud Front, AWS WAF or Lambda@Edge
• Code signing and release engineering for macOS, Windows & Android clients
• SOC2 or comparable compliance frameworks

• Design & maintain infrastructure as code in Type Script using AWS CDK and CDK for Terraform, including shared construct libraries
• Lead migration from AWS Cloud Formation to CDK for Terraform
• Provision / maintain computer on Amazon ECS, including EC2 capacity providers, autoscaling groups & spot capacity across multiple accounts & regions
• Design, maintain & troubleshoot CI/CD pipelines in AWSCodePipeline,Code Build&Bit Bucket
• Plan capacity and execute deployments
• Develop / maintain observability practices (metrics, logging, alerting, incidents)
• Participate in an on-call rotation
• Implement identity, secrets, and encryption practices in AWS IAM, KMS, and Systems Manager.

• $160,000 – $180,000base salary,based on experience / location
• Comprehensive benefits package

This position is a US-based remote position. Candidates must be legally authorized to work in the US without sponsorship to be considered for this role.