Information Technology Manager
Oman
Listed on 2026-10-02
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IT/Tech
IT Project Manager, IT Support, Systems Administrator, IT Specialist
CoorB is all about digital finance. We build full-fledged innovative solutions with a focus on process automation, user experience enhancement, and advanced data analytics. With our extensive industry expertise, we help achieve operational excellence, future-proof your IT investments, and ensure a competitive edge in the ever-evolving finance industry.
Job DescriptionThis is a remote position.
Manage the organization’s day-to-day IT operations, infrastructure, networks, cloud services, applications, and end-user technology.
Ensure the availability, reliability, performance, security, and scalability of IT systems and services.
Manage Microsoft 365, Entra , cloud platforms, enterprise applications, collaboration tools, and endpoint environments.
Oversee IT service management, including service desk, incidents, service requests, problems, changes, assets, and service levels.
Lead the resolution of technical issues and major incidents, ensuring timely root-cause analysis and corrective actions.
Manage IT security controls, including identity and access management, endpoint protection, vulnerability management, monitoring, and incident response.
Ensure appropriate backup, disaster recovery, business continuity, and IT resilience capabilities are maintained and tested.
Lead and support IT projects, system upgrades, migrations, integrations, and technology improvement initiatives.
Evaluate technology solutions and recommend systems, tools, and services that meet business and operational requirements.
Manage IT vendors, service providers, software licensing, contracts, procurement, and technology assets.
Monitor IT budgets, costs, resources, and technology utilization, identifying opportunities for efficiency and optimization.
Develop and maintain IT policies, procedures, standards, documentation, and operational processes.
Identify technology risks and ensure appropriate mitigation actions are implemented.
Ensure IT systems comply with organizational policies, security requirements, and applicable regulatory standards.
Monitor IT performance through service-level agreements, KPIs, dashboards, and operational reports.
Identify recurring technical and operational issues and implement improvements to prevent future incidents.
Promote automation, standardization, and efficient use of technology across the organization.
Maintain accurate documentation of IT infrastructure, applications, systems, assets, and technology processes.
Lead, mentor, and develop the IT team, ensuring clear responsibilities, performance objectives, and continuous skills development.
Manage IT workload and resources to ensure operational requirements and project priorities are effectively addressed.
Partner with HR to manage employee onboarding, offboarding, access, devices, and other technology requirements.
Partner with Finance, Operations, Legal, and other business functions to understand requirements and deliver effective IT solutions.
Provide technical guidance and support to management on technology decisions, risks, investments, and operational issues.
Coordinate with external technical specialists and managed service providers when additional expertise is required.
Provide regular reports to management on IT performance, projects, risks, service issues, costs, and technology priorities.
RequirementsBachelor’s degree in Information Technology, Computer Science, Engineering, or a related field, or equivalent professional experience.
7+ years of progressive IT experience, including 3+ years in an IT management, supervisory, or senior technical role.
Strong experience managing IT infrastructure, cloud services, networking, enterprise applications, end-user computing, and IT service delivery.
Strong knowledge of Microsoft 365, Entra , Azure,…
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