More jobs:
Customer Experience; CX) Specialist; Fully Remote
Remote / Online - Candidates ideally in
Seattle, King County, Washington, 98127, USA
Listed on 2026-10-02
Seattle, King County, Washington, 98127, USA
Listing for:
Harvey
Remote/Work from Home
position Listed on 2026-10-02
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
- Act as the frontline for enterprise customer support.
- Provide empathetic, accurate, and timely resolutions.
- Troubleshoot issues across AI output, logins, APIs, and authentication.
- Document interactions and collaborate with teams.
- 3+ years in technical support for enterprise AI products.
- Strong understanding of APIs and CRM systems.
- Remote role open to candidates in multiple US states.
- Fast-paced, mission-driven culture with high ownership.
Harvey is transforming how legal and professional services operate by combining frontier agentic AI with an enterprise-grade platform. The company is scaling fast with strong product-market fit and a culture of decisiveness, simplicity, and relentless ownership.
We are seeking a motivated Customer Experience (CX) Specialist (Fully Remote) to join Harvey in United States.
Learn more about the Customer Experience (CX) Specialist (Fully Remote) role in the description above.
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