Remote Tier 1 IT Service Desk Pro
Fairbanks, Fairbanks North Star Borough, Alaska, 99701, USA
Listed on 2026-10-02
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IT/Tech
HelpDesk/Support, IT Support, Desktop Support, Systems Administrator
iQuasar LLC is seeking a Tier 1 Service Desk Specialist for a contract position that supports the Enterprise Service Desk. The role handles calls, emails, and chats, ensuring incidents are categorized and tracked in ITSM systems to restore services quickly.
The candidate will resolve basic issues, assist with remote desktop tools such as Beyond Trust, and communicate with users professionally while meeting SLAs. Experience with Microsoft 365 and Active Directory is preferred.
Consider building your career as a Remote Tier 1 IT Service Desk Pro at IQUASAR LLC.
The Remote Tier 1 IT Service Desk Pro position in the Management & Operations, IT & Technology field is open for applications.
We have an opening for a Remote Tier 1 IT Service Desk Pro in Sterling, VA, United States within Management & Operations, IT & Technology.
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