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IT Support Engineer; Fully Remote
Remote / Online - Candidates ideally in
Boise, Ada County, Idaho, 83701, USA
Listed on 2026-10-02
Boise, Ada County, Idaho, 83701, USA
Listing for:
WorkPac
Remote/Work from Home
position Listed on 2026-10-02
Job specializations:
-
IT/Tech
IT Support, Systems Administrator
Job Description & How to Apply Below
- Provide responsive L1/L2 support in a Microsoft-based environment for ~300–350 employees.
- Own incidents from triage to resolution or escalation with clear documentation.
- Manage tickets via Jira Service Management and support Windows, M365, and networking.
- Administer user accounts, licenses, and access in Microsoft 365 and Entra .
- Experience with L1/L2 Windows support, M365, and network troubleshooting.
- Strong communication, ownership, and collaboration in remote teams.
- Medical, OPD, home office setup, internet, gym, and wellness allowances.
- Certification reimbursement, mental health support, and flexible work.
Work Pac is an Australian workforce solutions organisation delivering recruitment, skills development, and career development across multiple sectors. With over 25 years of experience and around 300–350 employees, it fosters a fast-paced, entrepreneurial culture valuing adaptability, collaboration, and practical delivery.
Consider building your career as a IT Support Engineer (Fully Remote) at Work Pac.
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