Remote SaaS Product Support Engineer
Glasgow, Glasgow City Area, G1, Scotland, UK
Listed on 2026-10-02
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IT/Tech
IT Support, Technical Support
Workiva Inc. in the United Kingdom is hiring a Product Support Engineer to act as the primary technical and functional expert for our platform.
You will assist customers by phone, chat, and tickets, troubleshoot complex issues, and guide users through solutions or workarounds while collaborating with internal teams. You'll capture clear ticket notes, contribute to knowledge base content, and participate in proactive improvement projects with Customer Success, Professional Services and SMEs.
As a Remote SaaS Product Support Engineer, you will play an important part at Workiva Inc. in United Kingdom.
Join Workiva Inc. and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Remote SaaS Product Support Engineer role at Workiva Inc., based in United Kingdom.
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