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Senior Application Support Engineer; Fully Remote
Remote / Online - Candidates ideally in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-10-02
Columbus, Franklin County, Ohio, 43224, USA
Listing for:
Zact
Remote/Work from Home
position Listed on 2026-10-02
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
- Lead investigation of complex, multi-service incidents during IST hours.
- Own India bank client coverage and communication.
- Mentor the junior analyst and manage shift handoffs.
- GCP Cloud Logging and Cloud Monitoring for tracing.
- Python/Bash for automation support.
- Incident investigation and triage.
- Client coverage and communication.
- Shift handoff and global coordination.
- 10+ years in application support or similar.
- Strong MySQL and GCP experience.
- Excellent communication and mentoring skills.
Zact is a fintech innovator simplifying expense and payment management systems with built-in guardrails and continuous reconciliation. They provide 100% remote working option and have a global team across US, Europe, and India.
Consider building your career as a Senior Application Support Engineer (Fully Remote) at Zact.
Take a moment to read everything above and see whether this role is right for you.
Position Requirements
10+ Years
work experience
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