Head of Technical Support & Onboarding; Remote
Boise, Ada County, Idaho, 83701, USA
Listed on 2026-10-02
-
IT/Tech
IT Support, Technical Support, Systems Administrator
Koast is seeking a Head of Technical Support to lead onboarding, end-to-end support, and QA for enterprise ad teams. You will bridge customers and engineers, own the Intercom workflow, and drive data-backed improvements across releases and products.
This remote, US-hours role demands prior Meta ads experience and a proven track record in a B2B SaaS support function. You will build playbooks, monitor API and integration health, and own customer health metrics, with compensation tied to retention
The Head of Technical Support & Onboarding (Remote, US Hours) position in the Management & Operations, Sales field is open for applications.
We are seeking a motivated Head of Technical Support & Onboarding (Remote, US Hours) to join Findwork in United States.
Consider building your career as a Head of Technical Support & Onboarding (Remote, US Hours) at Findwork.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).