Remote Tier 1 Financial Software Support Specialist
Grand Prairie, Dallas County, Texas, 75050, USA
Listed on 2026-10-02
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IT/Tech
HelpDesk/Support, IT Support
Jack Henry & Associates, Inc. is seeking a Tier 1 banking support specialist to be the first point of contact for our financial institution clients. This remote role requires you to troubleshoot in a fast-paced environment and work within a ticket system to resolve issues efficiently.
Candidates should have 4+ years in banking, 1+ year in customer service, excellent communication, and the ability to handle on-call rotations. The position may require travel to Allen, TX or other listed locations.
We are looking to fill the Remote Tier 1 Financial Software Support Specialist position at Jack Henry & Associates, Inc. in Allen, TX, United States.
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