Help Desk Specialist — Tier 1 ; Remote
Blacksburg, Montgomery County, Virginia, 24060, USA
Listed on 2026-10-02
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IT/Tech
HelpDesk/Support, IT Support, Technical Support
Chenega MIOS SBU seeks a Help Desk Specialist I (Tier
1) to support the CBP Technology Service Desk from Ashburn, VA. This role acts as the 24x7 point of contact for CBP employees and contractors, delivering first‑level technical support and customer service across web apps, email, VPN, and devices.
The candidate should have a high school diploma or GED, 1+ year of help desk experience, and be able to support rotating shifts; citizenship with CBP BI is required.
For the 24/7 Help Desk Specialist I — Tier 1 Support (Remote) position at Chenega MIOS SBU, we are reviewing applications now.
The position is based in Ashburn, VA, United States.
This opportunity is part of our work in IT & Technology.
The advertised compensation is 22.000 - 23.000.
We aim to respond to suitable candidates as soon as possible.
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