Senior) Salesforce Consultant – Docusign Clm

Position: (Senior) Salesforce Consultant – Docusign Clm
Location: Bardi

For an international project in Rome, Italy, we are urgently looking for an experienced Salesforce Consultant with strong Docu Sign CLM expertise. The consultant will support the administration, optimization and continuous improvement of Salesforce CRM and Docu Sign Contract Lifecycle Management (CLM) solutions, helping streamline contract management processes, improve operational efficiency and deliver an excellent user experience. EU candidates are welcome to apply and must be based in Europe.

Work permit sponsorship is not provided. The position offers a high level of remote working, but candidates must be willing to travel to Rome for the start of the project and whenever required during the assignment. Candidates must be fluent in English.

Tasks and Responsibilities

Provide functional and operational support for Docu Sign CLM and its integration with Salesforce CRM

Analyze business requirements and translate them into scalable Salesforce CRM and Contract Lifecycle Management (CLM) solutions

Configure and maintain Docu Sign CLM workflows, templates, clauses, approval processes and document generation

Support Salesforce CRM administration and related business processes

Collaborate with business users to identify opportunities for process improvement, workflow optimization and contract automation

Support incident resolution, troubleshooting and root cause analysis across Salesforce and Docu Sign CLM

Coordinate with technical teams on system integrations, enhancements and releases

Perform system testing, validation and User Acceptance Testing (UAT)

Deliver user training, knowledge transfer and functional documentation

Ensure solutions comply with applicable security, governance and compliance standards

Monitor platform performance and recommend improvements to increase operational efficiency and user experience

Salesforce / Docu Sign CLM Consultant Profile

Master's degree in Computer Science, Information Technology, Business, Engineering or a related field

+5 years of professional IT experience

+2 years of Salesforce experience

Proven experience as a Salesforce Consultant, CRM Consultant, Business Analyst or Functional Consultant

Hands-on experience with Docu Sign CLM implementation, configuration or support

Strong experience working with Salesforce CRM

Good understanding of Contract Lifecycle Management (CLM) processes

Experience gathering, analyzing and documenting business and functional requirements

Knowledge of workflow design, approval processes and document automation

Strong analytical, communication and stakeholder management skills

Fluent English

Nice to Have

Salesforce certifications, such as Salesforce Administrator, Salesforce Business Analyst or related certifications

Docu Sign CLM certification or additional hands-on Docu Sign CLM project experience

Familiarity with Salesforce integrations, REST APIs and data management concepts

Key Technologies

Skills:

Salesforce | Salesforce CRM | Docu Sign CLM | Contract Lifecycle Management | CRM | CLM | Salesforce Administration | Business Analysis | Functional Consulting | Workflow Design | Approval Processes | Document Automation | Document Generation | UAT | System Integration | REST APIs | Data Management

Interested? If you are an experienced Salesforce Consultant, CRM Consultant or Functional Consultant with hands-on Docu Sign CLM experience and are interested in joining an international project in Rome, we would be happy to hear from you.

(Senior) Salesforce Consultant – Docu Sign CLM
• lombardia, Italy