Head of Technical Support - Remote
Boise, Ada County, Idaho, 83701, USA
Listed on 2026-10-02
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IT/Tech
IT Support, Technical Support, Systems Administrator
Koast.ai is seeking a Head of Technical Support to lead remote US-hours support for a fast-growing AI ads platform. You will own onboarding, ticket management, QA on releases, and act as the anchor between customers and engineering.
You will drive processes, build playbooks, and improve the support experience for agencies and enterprise buyers. You will manage the Intercom queue, reproduce bugs with precise steps, and contribute to knowledge articles while monitoring system health and
The following opportunity is for a Head of Technical Support
- Remote (US Hours) with NEPSE Trading.
Are you ready to take on the Head of Technical Support
- Remote (US Hours) role at NEPSE Trading?
We would love to welcome a new Head of Technical Support
- Remote (US Hours) to our team in United States.
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