Remote IT Support & AI-Driven Help Desk Specialist
Grand Prairie, Dallas County, Texas, 75050, USA
Listed on 2026-10-02
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IT/Tech
HelpDesk/Support, Technical Support, IT Support
Texas Sports Academy is seeking a remote IT support specialist to own the student/family/staff support queue, troubleshoot issues, and ensure tickets reach resolution. You will provision and deactivates accounts, onboard new users, and author clear runbooks for growing toolsets.
Daily AI-assisted research and fast escalation will be part of your workflow. You should be AI-fluent, a quick learner, and capable of explaining technical workflows to nontechnical users while maintaining high ownership
As a Remote IT Support & AI-Driven Help Desk Specialist, you will play an important part at Texas Sports Academy in Austin, TX, United States.
We are currently recruiting a Remote IT Support & AI-Driven Help Desk Specialist for our team in Austin, TX, United States.
This is a great role to take on the Remote IT Support & AI-Driven Help Desk Specialist role at Texas Sports Academy.
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