Senior Site Reliability Engineer; LON

Senior Site Reliability Engineer (London)

We’re working in collaboration to source a Senior Site Reliability Engineer for a large UK client. The role is mostly working remotely, with only 1 day per week being required to work in the London office.

• In this key role, you’ll improve, drive, and embed non-functional and operational characteristics such as availability, performance, efficiency, change management, monitoring, security, incident response, and capacity planning of our products and services
• You’ll enjoy significant stakeholder interaction
  , working in collaboration with engineers to ensure a principled approach to deliver change in a safe and secure way
• This is a chance to join an inclusive team with a collaborative ethos and a commitment to innovation and professional development
• You’ll work from home some of the time, but you’ll also spend a significant amount of time working from an office or hub

• Work closely with our feature team and other colleagues to meet defined service level objectives and continually improve systems and environments.
• Define error budgets that support finding the right balance between risk and reliability.
• Provide structure and help to our release process
  , suggesting and making improvements where possible.
• Help scale systems sustainably through mechanisms like automation
  , evolving them by pushing for changes that improve reliability and velocity.
• Coach and provide guidance to colleagues and the wider team, leading where required.

• Proactively contribute new ideas and innovations to meet short-term and longer-term goals
• Continually balance and manage any potential risks
• Be accountable for the day-to-day health of both production and non-production environments and respond to any incidents as required
• Provide technical expertise and input to establish the risk tolerance of products and services
• Communicate incident status updates clearly and frequently to other teams, customers and stakeholders

• At least 10 years of hands-on experience, including as a Senior SRE with a proactive approach to spotting problems, areas for improvement, and performance bottlenecks.
• Experience working with cloud-native microservices, including containerisation, management of Kubernetes workloads and API management.

• Hands-on experience with Azure, Infrastructure as Code (IaC), and technologies such as Power Shell, JSON, Azure Bicep, ARM and Azure Dev Ops.
• The client is moving to Terraform, which is essential
  , moving from Bicep (desirable).
• Experience with Full Stack Observability using tools such as Grafana Stack, Log Analytics, App Insights
• Excellent knowledge of Dev Ops processes and principles
• Knowledge of IT Service Management and automation of IT fulfilment processes through Orchestration and Service Now
• Strong communication skills with the ability to proactively engage with a wide range of stakeholders

SALARY INCLUDES 10% Benefits-As-Cash