Senior DevOps Engineer

# Senior Dev Ops Engineer Apply for this job Location

Remote , NY Department Engineering Job  Type Full-Time Compensation $130,000 - $170,000 per year (USD)# Senior Dev Ops Engineer
**** Salary range:**** $130k-$170k, plus equity options
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* Location:

**** Fully remote (US). We already have strong team presence and momentum in Indianapolis, Charlotte, and Pittsburgh, and while we welcome applicants from anywhere, we're especially excited to grow our talent density in those three markets.
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* Reports to:

**** Head of Engineering
**** What’s driving this hire:
**** As we scale, we need dedicated expertise in infrastructure and operations. Your success is measured in incidents that don't happen, alerts that are quiet because the system is healthy, deploys that are boring, and engineers who get to focus on building because the platform underneath them just works.## What you'll do
* **** Own our infrastructure and make it reproducible.
**** Bring infrastructure-as-code discipline to our AWS and Heroku footprint. Reduce the number of things that exist only as tribal knowledge or manual console steps.
* **** Build the observability layer.
**** Finish and mature our observability tools: meaningful dashboards, actionable alerting with low false-positive noise, and tracing that lets us find the root cause of a customer-reported issue in minutes.
* **** Tame background processing.
**** Give us proper visibility and self-service control over our job queues — the ability to see, retry, and clear stuck jobs from a UI instead of a console, plus the queue architecture changes that stop one slow integration from starving everything else.
* **** Harden our security posture.
**** Lead concrete infrastructure security improvements: secrets management, access controls, audit logging, dependency and vulnerability management. Partner with our engineers to turn enterprise security questionnaires from a multi-day slog into a routine task, and lay the groundwork for SOC 2.
* **** Answer security and infrastructure questions
**** from clients and prospective clients as needed.
* **** Own database operations.
**** Manage our Aurora MySQL fleet — upgrades, performance, backups, read replicas, and the read-only/PII-free schemas we use to safely expose data to internal tooling and AI workflows.
* **** Make CI/CD boring and fast.
**** Improve build times and reliability, strengthen our review-app and staging environments so QA can test against realistic data, and keep deploys safe and reversible.
* **** Improve reliability and incident response.
**** Work with our team to establish lightweight runbooks, on-call practices, and post-incident reviews appropriate to our size. Help us measure and improve uptime for venues that run live every night.
* **** Keep an eye on cost.
**** Right-size our infrastructure spend as we scale, without compromising reliability.
* **** Pitch in.
**** We're small. You'll occasionally touch application code (Ruby on Rails), help debug a gnarly customer issue, and share in the support rotation and occasional off-hours maintenance & issue resolution. We want a builder who's hands-on, not a purely strategic architect.## Your first 90 days might look like
* **** Month 1:
**** Learn the system end-to-end, take a few customer-support shifts to see where the operational pain actually is, and ship one quick win, such as tooling to help our client success department address issues themselves without escalating.
* **** Month 2:
**** Stand up a coherent alerting and dashboards baseline, and take ownership of an infrastructure upgrade or a CI reliability project.
* **** Month 3:
**** Deliver a concrete security-hardening milestone (audit logging, for example) that materially improves how we answer enterprise security…