Remote Tier 1 Tech Support Specialist
Waukesha, Waukesha County, Wisconsin, 53186, USA
Listed on 2026-10-03
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IT/Tech
IT Support, Technical Support, HelpDesk/Support
Aureon is hiring a Tier 1 Technical Support Representative for a 100% remote role based in Wisconsin. You will handle inbound calls, emails, and chats, resolving hardware, software, and account questions with strong documentation and customer focus.
Required are solid communication, problem-solving, and computer skills, plus 1–2 years in a support environment. Training is provided, with benefits including health coverage and PTO.
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