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Remote SaaS Support Specialist & Product Trainer

Remote / Online - Candidates ideally in
Springfield, Clark County, Ohio, 45501, USA
Listing for: Talentify
Remote/Work from Home position
Listed on 2026-10-03
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 52000 - 55000 USD Yearly USD 52000.00 55000.00 YEAR
Job Description & How to Apply Below

FMX is seeking a Customer Support Specialist to join our Customer Success team in Columbus, OH. You will manage inbound tickets, calls, and live chat, providing detailed product support and troubleshooting.

The role emphasizes rapid responses, maintaining high customer satisfaction, and collaborating with implementation and retention teams. You'll also lead trainings, document solutions, and help streamline workflows.

Join us at Talentify as our next Remote SaaS Support Specialist & Product Trainer in Columbus, OH, United States.

Join Talentify and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Remote SaaS Support Specialist & Product Trainer role at Talentify, based in Columbus, OH, United States.

We are looking to fill the Remote SaaS Support Specialist & Product Trainer position at Talentify in Columbus, OH, United States.

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