Remote 2nd-Line SaaS Support Engineer
Washington, District of Columbia, 20022, USA
Listed on 2026-10-03
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IT/Tech
IT Support, Technical Support
Kinetic is seeking a Technical Support Analyst to deliver high-quality 2nd line application and technical support for our cloud-based SaaS platforms. This role focuses on technical and application support, combining strong problem-solving skills, customer engagement, and deep technical investigation.
You will own cases end-to-end, work closely with 1st line support, development, and infrastructure teams to diagnose, resolve, and prevent complex issues.
Our group is growing, and we are hiring a Remote 2nd-Line SaaS Support Engineer in United States.
The advertised compensation is 80..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote 2nd-Line SaaS Support Engineer role in the description above.
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