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Remote IT Help Desk Specialist: Support & Troubleshooting

Remote / Online - Candidates ideally in
Nicholasville, Jessamine County, Kentucky, 40340, USA
Listing for: Terrestris, LLC
Full Time, Remote/Work from Home position
Listed on 2026-10-03
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 42000 - 65000 USD Yearly USD 42000.00 65000.00 YEAR
Job Description & How to Apply Below

Terrestris, LLC is seeking a Temporary Remote Help Desk Specialist to support the IRS CI across the United States. The role provides remote user support to CI staff and customers, handles account management, and guides users through self-service options.

You will troubleshoot hardware/software, install systems, and manage tickets with Service Now. The position requires 1+ year IT help desk experience, proficiency with laptops/desktops, strong communication skills, and the ability to work remotely

The Remote IT Help Desk Specialist:
Support & Troubleshooting role at Terrestris, LLC is now open for applications in Elizabethtown, NC, United States.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

This is a Full Time role.

The position is based in Elizabethtown, NC, United States.

This opportunity is part of our work in IT & Technology.

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