IT Business Analyst – Journey; ITBA-J​/ETS

This is a full-time permanent, remote position. Employees may occasionally be asked to attend an in-person meeting or event based on business needs.

This recruitment is open to Washington State residents only.

This IT Business Analyst – Journey provides is responsible for PEBB and SEBB business and technology analyses, planning and documenting requirements in partnership with business subject matter experts (SMEs) and external partners. This position ensures HCA's systems (technology, data, and processes) adhere to federal laws, regulations and standards, and the State OCIO's and HCA's enterprise architecture principles, policies, and standards. This position utilizes business and technical experience in the analysis, documentation, and providing of IT requirements' services for systems, data, and processes development.

This position is responsible for identifying, documenting, supporting and validating all requirements for implementing new solutions, modernization and innovation enhancements.

• Facilitate requirement gathering sessions to elicit, analyze and document business, organizational and/or operational requirements from business users and stakeholders.
• Document business requirements, business rules and logic, and design specifications.
• Solicit business owner's prioritization of requirements for systems, data or business process developments.
• Construct diagrams and write specifications to translate business needs to technical requirements.
• Develop use cases or user stories and assist in prioritizing requirements.
• Identify and support process improvements in business requirement mapping to development work items/sprints and the agile development methodology.
• Assist with development of standards for project and requirements documentation, Project Management Lifecycle (PMLC) frameworks.
• Develops ahead of any deployment and implementation points, "As-Is" to "To-Be" gap analyses and corresponding and proactive change management plans for successful deployment and transition planning.

Make a massive, real-world impact as an IT Business Analyst within the Enterprise Technology Services (ETS) division at the Health Care Authority (HCA). In this high-visibility role, you will report directly to a leadership chain that flows straight to the CIO, serving as the critical bridge between complex business needs and innovative technical solutions. Your work will directly support the PEBB and SEBB programs, ensuring seamless, reliable system architectures and business processes for over 665,000 public employees, school staff, retirees, and their dependents.

Utilizing your deep analytical expertise and structured methodologies, you will facilitate high-stakes requirement-gathering sessions, design detailed program specifications, and map out "As-Is" to "To-Be" gap analyses for new system modernizations. From translating complex state regulations into technical realities to driving Agile scrum frameworks and managing day-to-day Service Now operations, you will be the driving force ensuring our technology remains cost-effective, compliant, and cutting-edge.

If you are ready to own the full development lifecycle and build technical solutions that serve the entire state, your next career milestone starts here.

Experience may have been gained through paid or unpaid activities. Please ensure any relevant experience defined below is outlined in your cover letter, resume, and application.

• Demonstrated ability to identify stakeholders and select appropriate IT business analysis techniques to manage IT requirements and assess the progress of the work.
• Demonstrated ability to ensure…