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Aquatic Technical Support Manager; Fully Remote
Remote / Online - Candidates ideally in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-10-03
Columbus, Franklin County, Ohio, 43224, USA
Listing for:
Not Specified
Remote/Work from Home
position Listed on 2026-10-03
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
- Lead a technical support function for aquatic technology and equipment solutions.
- Manage and develop a team of Customer Support Specialists and Technicians.
Key Responsibilities:
- Define KPIs, oversee case management, and build a technical knowledge base.
- Partner with Product, Engineering, and Sales to improve service and customer experience.
Requirements:
- At least 5 years of commercial aquatics experience and 3 years of management experience.
- Strong technical background, CRM knowledge, and excellent communication skills.
- Fully remote position within the United States.
- Compensation range of $80,000–$100,000 with occasional travel.
The company specializes in aquatic technology and equipment solutions, delivering customer-focused technical support. They value collaboration, continuous improvement, and a client-first mindset within a distributed team environment.
We have an opening for a Aquatic Technical Support Manager (Fully Remote) in United States within Sales, IT & Technology.
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