Remote HubSpot CRM Implementation Assistant

ABOUT QUANTUMLOOPAI

Quantum

LoopAI is one of the UK's fastest-growing healthtech companies. Our AI-powered platform, EMMA, is used by hundreds of organisations across the UK to manage communications, automate workflows and deliver better outcomes through intelligent automation. Backed by leading investors and scaling rapidly ahead of our Series A, we are building the infrastructure that will define the next generation of AI-driven service delivery.

ABOUT THE ROLE

We are looking for a hands-on Hub Spot CRM Implementation Assistant to work closely with one of our founders on a full-time, short-term contract. Your role will be to execute tasks inside Hub Spot to bring our CRM vision to life — building sales pipelines, automations, workflows, integrations and reports that will underpin how our sales, customer service and account management teams operate.

This is not a marketing or website role. The focus is purely on CRM, sales operations, customer service and account management workflows. This role is execution-heavy — we know what we want, we have in-house engineers, and we will give you clear direction. You will be responsible for making things happen quickly and correctly inside Hub Spot.

This is a 1-month full-time contract with the possibility of extension up to 3 months. We need someone who can start immediately and commit fully to UK business hours.

WHAT YOU WILL DO

• Work closely with leadership to understand requirements and translate them into Hub Spot builds.
• Configure and customise sales pipelines tailored to our sales process.
• Create and manage automations, workflows and sequences for sales and customer operations.
• Set up reporting dashboards and tracking for performance monitoring across teams.
• Assist with Hub Spot integrations including internal tools, APIs and third-party applications.
• Support minor custom coding or technical adjustments where needed.
• Build and manage custom properties, lead routing, deal stages and lifecycle management.
• Document all processes, configurations and workflows to ensure a smooth handover to our team at the end of the contract.

ESSENTIAL

• Strong hands-on experience with Hub Spot Sales Hub and CRM — you have built pipelines, workflows and automations in Hub Spot, not just used them.
• Proven track record of setting up and configuring Hub Spot CRM for sales teams and operations workflows.
• Comfortable with custom properties, lead routing, sequences, deal pipelines, reporting and dashboards.
• Ability to handle integrations using Zapier, Hub Spot-native connections and APIs.
• Strong problem-solving skills, detail-oriented and able to work quickly under time pressure.
• Must be available full-time (9:00 AM to 6:00 PM UK time) for a minimum of 1 month starting immediately.
• A self-starter who can follow clear direction and deliver results efficiently.
• Comfortable working remotely and collaborating asynchronously with a UK-based leadership team.

DESIRABLE

• Hub Spot certifications (Admin, Sales Software, Automation or similar).
• Experience with Hub Spot Service Hub or Operations Hub.
• Familiarity with Hub Spot API for custom integrations or technical adjustments.
• Experience implementing CRM for startups or scaling companies where processes are being defined for the first time.
• Previous experience documenting CRM configurations and creating handover materials for internal teams.

LOGISTICS

• Education:
  
  We value skills and experience over formal qualifications.
• Working arrangements:
  Fully remote from India, aligned to UK business hours (9:00 AM to 6:00 PM GMT/BST).
• Contract:
  
  1-month full-time contract with possible extension up to 3 months.
• Start date:
  
  Immediate.

WHAT WE OFFER

• Competitive contract rate depending on experience
• Potential share options
• The opportunity to work…