FC Operations Lead
Remote / Online - Candidates ideally in
Herndon, Fairfax County, Virginia, 22070, USA
Listed on 2026-10-04
Herndon, Fairfax County, Virginia, 22070, USA
Listing for:
GovCIO
Full Time, Remote/Work from Home
position Listed on 2026-10-04
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, IT Project Manager, Network Administrator
Job Description & How to Apply Below
GovCIO is currently hiring for a FC Operations Lead to support our newly awarded TSA Focus contract. This position will be located in Herndon, VA and will be fully a hyrbrid remote position
Responsibilities- Leads IT support operations at TSA's FC and Site W locations
- Provides technical and management leadership for major IT field support services in classified settings, establishing goals and plans that meet project objectives
- Directs and controls all field support activities at FC and Site W, having overall responsibility for management, methods, and staffing to ensure technical requirements are met
- Organizes and coordinates 24x7x365 on-site support at FC, 6:30am-3:00pm Monday-Friday at Site W, with staffing and escalation suitable for watch floor operations
- Directs and leads IT Help Desk and desk side support, WebEOC User Support and Operations & Maintenance (O&M) team, and DSRN
- Provides touch labor for designated systems at FC and Site W
- Coordinate and perform touch labor, as necessary, in support of troubleshooting and repairing non-TSA systems located at Freedom Center and Site W (e.g. HSDN, FAA, USSS)
- Provides IT support to other Government Agencies (e.g. Secret Service, DoD, FAA) at the Freedom Center and Site W during setup for special events (e.g. State of the Union Address, national-level exercises)
- Performs the physical integration and connection of non-TSA systems and accessories at user workstations as directed (e g setup of work spaces with KVM extenders, radio terminals, HSDN, etc in support of non-TSA tenant operations
- Supports FC/Site W events and exercises
- Maintains unclassified and classified network infrastructure (copper and fiber) at the Freedom Center and Site W and coordinate with engineering teams
- Maintains readiness of COOP-designated equipment at FC
- Supports shifts of operations to Site W as directed
High School with 10+ years (or commensurate experience)
Required Skills and Experience
- 8 years experience in managing, directing, and leading IT Field Services in a classified setting, including deskside support, mobility support, deployment services, asset management inventory assistance, video conferencing and A/V O&M, and local on-site cabling
- Possesses strong strategic management leadership and interpersonal skills, applies domain expertise to make decisive problem-solving decisions, and effectively plans and coordinates complex project implementations
Clearance Required:
Must have an active TS/SCI clearance
USD $ - USD $ /Yr.
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×