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Remote Tech Support Specialist

Remote / Online - Candidates ideally in
Mishawaka, St. Joseph County, Indiana, 46544, USA
Listing for: The Helmsman Group LLC
Remote/Work from Home position
Listed on 2026-10-04
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 42000 - 56000 USD Yearly USD 42000.00 56000.00 YEAR
Job Description & How to Apply Below

The Helmsman Group LLC is seeking a Customer Care Representative - Technical Support for remote work. You will assist customers with technical issues across products, services, software, and accounts, diagnosing problems and delivering clear, practical solutions.

You will document interactions, maintain accurate tickets, escalate complex cases when needed, and meet SLAs while communicating technical concepts to non-technical users.

This posting is for the Remote Tech Support Specialist role at The Helmsman Group LLC, based in Indianapolis, IN, United States.

We are seeking a motivated Remote Tech Support Specialist to join The Helmsman Group LLC in Indianapolis, IN, United States.

Consider building your career as a Remote Tech Support Specialist at The Helmsman Group LLC.

The Remote Tech Support Specialist position in the Management & Operations, IT & Technology field is open for applications.

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