Remote Tier 2 Help Desk Technician | MSP IT & Security
Revere, Suffolk County, Massachusetts, 02151, USA
Listed on 2026-10-04
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IT/Tech
IT Support
Harbor IT, LLC is seeking a Help Desk Technician II to operate in a remote-first capacity with occasional onsite support in the Greater Boston area. The role requires handling complex tickets end-to-end, mentoring junior technicians, and ensuring HIPAA-compliant security practices across healthcare and life sciences environments.
You will troubleshoot Windows 10/11, manage Entra AD, and coordinate with security tooling (EDR, MFA) while leveraging RMM and PSA platforms to maintain Harbor
We are currently recruiting a Remote Tier 2 Help Desk Technician | MSP IT & Security for our team in Boston, MA, United States.
The position is based in Boston, MA, United States.
This opportunity is part of our work in IT & Technology.
The advertised compensation is 65.000 - 90.000.
We aim to respond to suitable candidates as soon as possible.
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