Remote Tier 2 Help Desk Technician – MSP; HIPAA)
Brookline, Norfolk County, Massachusetts, 02445, USA
Listed on 2026-10-04
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IT/Tech
HelpDesk/Support, IT Support, Desktop Support, Technical Support
Harbor IT is seeking a Help Desk Technician II to join our remote-first Service Delivery team, with occasional on-site support in the Greater Boston area. You will own tickets end-to-end, provide mentorship to junior technicians, and work across healthcare, medical, and life sciences environments while upholding HIPAA and PHI handling standards.
You will troubleshoot Microsoft 365, Entra , AD, and Intune-managed endpoints, manage security configurations, and collaborate with cross-functional
We invite applications for the Remote Tier 2 Help Desk Technician – MSP (HIPAA) position located in Boston, MA, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Tier 2 Help Desk Technician – MSP (HIPAA) role in the description above.
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