Remote Help Desk Analyst SBA Systems
Philadelphia, Philadelphia County, Pennsylvania, 19117, USA
Listed on 2026-10-04
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IT/Tech
HelpDesk/Support
Advanced Technology Leaders, Inc. is seeking a Junior Computer User Support Analyst to provide first-line technical and customer assistance for SBA systems.
This remote role supports SBA staff, borrowers, and lenders with issue resolution, portal navigation, and data security in a fast-paced environment. You will handle Tier 1 ticketing, triage inquiries, verify document submissions, and communicate updates clearly while ensuring compliance with federal IT security protocols and service-level
This posting is for the Remote Help Desk Analyst for SBA Systems role at Advanced Technology Leaders Inc, based in United States.
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