IT Support Technician; level 1 or ; Weekday/Weekend On-Call
Lakewood, Ocean County, New Jersey, 08701, USA
Listed on 2026-10-05
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IT/Tech
IT Support, Systems Administrator, Network Administrator
Job Location:
On-site NOT REMOTE
Join Harvest Tech Solutions, a leading provider of innovative IT solutions, as an IT Support Technician. We are seeking a talented individual to troubleshoot and resolve technical issues, prepare hardware, maintain computer systems, and administer network environments. If you're passionate about delivering top-notch IT support and thrive in a remote work environment, we want to hear from you.
ResponsibilitiesProvide IT support to remote clients, diagnosing and resolving technical issues promptly and efficiently.
Document all troubleshooting steps taken to resolve issues, ensuring clear and comprehensive records.
- Prepare and ship computers and other hardware directly to users
Maintain and optimize computer systems and network environments to ensure maximum performance and reliability.
Maintain Windows Desktop OS and Windows Server OS
Perform network administration tasks, including configuration and management of firewalls, switches, and Access Points.
Administer email systems, ensuring seamless communication channels for clients including Office 365 administration.
Administer user permissions including AD, Entra , SharePoint file permissions.
Create and maintain clear and organized IT documentation for reference and training purposes.
Provide weekend on-call support as needed, remaining available to respond to IT issues requiring timely attention outside of the regular Monday–Friday work schedule.
Proven experience in providing remote IT support, troubleshooting hardware and software issues.
Strong understanding of network security principles and best practices.
Experience in email administration, including configuration and maintenance of Office 365 environments.
Excellent communication skills, both written and verbal.
Ability to work independently and collaboratively in a remote team environment.
Detail-oriented with a focus on delivering high-quality solutions.
Ability to be available for weekend on-call support and respond to IT issues requiring timely attention as needed.
Certifications such as CompTIA Network+, CompTIA Security+, or Cisco Certified Network Associate (CCNA).
Bachelor’s degree in computer science or equivalent
Job Location:
On-site,
PLEASE DO NOT APPLY IF YOU ARE LOOKING FOR A REMOTE POSITION
Job Type: Full-time
Salary commensurate with experience
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