Sr SAP Basis Administrator; remote

At Hallmark, our SAP Engineering and Operations team is responsible for the foundation that powers many of the company's most critical business capabilities. We support and continuously improve the SAP platforms that enable manufacturing, supply chain, distribution, finance, procurement, order management, and customer operations across the enterprise. Our team ensures that the systems behind Hallmark's products, production facilities, and business processes are secure, available, scalable, and ready to support the future of the company.

The SAP Basis team is a core part of that mission, providing the technical leadership and operational excellence that keeps our SAP landscape running at its best.

Hallmark is seeking a highly skilled Senior SAP Basis Administrator to support, maintain, and evolve our enterprise SAP landscape. This role is responsible for the technical administration, performance, availability, security, and operational stability of SAP platforms across development, quality assurance, and production environments. The Senior SAP Basis Administrator will partner closely with SAP Functional teams, Development teams, Infrastructure, Security, and external partners to ensure reliable and secure SAP operations while supporting strategic transformation initiatives, including SAP S/4

HANA modernization efforts. The position requires strong technical expertise in SAP Basis administration with specific experience supporting SAP Supply Chain Management (SCM) and Extended Warehouse Management (EWM) environments.

SAP Basis Administration

• Administer and support SAP environments including SAP ECC, SAP S/4
  
  HANA, SAP SCM, SAP EWM, SAP Business Technology Platform (BTP), SAP Solution Manager, SAP Data Services, and related SAP technologies.
• Perform SAP installations, upgrades, enhancement packages, support packs, kernel upgrades, and system refreshes.
• Manage transports and technical changes across SAP landscapes.
• Monitor system performance, availability, capacity, and health to ensure service level objectives are achieved.
• Troubleshoot and resolve complex Basis-related incidents, problems, and system issues.
• Develop and maintain technical standards, procedures, and operational documentation. SAP SCM and EWM Administration
• Administer and support SAP SCM and SAP EWM technical environments.
• Monitor and maintain SCM and EWM system performance, integrations, background processing, and technical operations.
• Support implementation activities, upgrades, patches, refreshes, and transport management within SCM and EWM landscapes.
• Collaborate with Supply Chain, Warehousing, Manufacturing, and Logistics teams to ensure system reliability and performance. Technical Operations and Infrastructure Support
• Maintain the stability, availability, and performance of mission-critical SAP systems.
• Manage system copies, client copies, environment refreshes, and landscape synchronization activities.
• Support background job management, spool administration, RFC connectivity, interface monitoring, and system integration troubleshooting.
• Coordinate disaster recovery planning, backup validation, recovery testing, and business continuity activities.
• Participate in on-call support and planned maintenance activities as required.

• Partner with SAP Security teams to support user administration, audits, compliance initiatives, and access governance activities.
• Support SAP GRC integrations and technical security controls.
• Assist with audit remediation efforts and compliance requirements.
• Ensure adherence to organizational security standards, change management processes, and operational controls.