Platform UI​/UX Testing Specialist

We are seeking a Platform UI/UX Testing Specialist to ensure the Mas Camp™ platform delivers a smooth, intuitive, and reliable experience across all user types.

This role is hands-on and detail-driven. You will simulate real-world user journeys (customers, vendors, staff), identify usability issues, validate workflows, and ensure the platform performs effectively under live operational conditions.

You are not just testing screens—you are validating end-to-end experiences in a high-traffic, transaction-based system.

• Execute end-to-end testing across all user roles:
  • Customers (masqueraders)
  • Vendors / Section Managers
  • Admin / Staff (POS & operations)
• Validate real-world workflows:
  • Registration → Checkout → Payment → Order confirmation
  • Deposits, partial payments, and balance flows
  • Credit applications and order adjustments
• Identify friction points, broken flows, or confusing UI patterns

• Account creation and login flows
• Order management and status updates
• Vendor communication workflows
• Orders
• Payments
• Customer profiles
• High-volume checkout periods
• Staff-assisted (POS-style) transactions
• Validate system behavior under pressure and edge cases

• Identify, document, and track bugs with clear reproduction steps
• Provide structured feedback
  , including:
  • Screenshots / screen recordings
  • Expected vs actual behavior
  • Severity level (critical, major, minor)
• Work closely with developers to validate fixes

• Suggest UI/UX enhancements based on testing insights
• Identify opportunities to improve:
  • Conversion flow
  • Clarity of messaging
  • Navigation and usability
• Contribute to continuous improvement of platform design

• 1–3+ years in:
  • UI/UX testing, QA testing, or product testing
• Experience testing:
  • Web applications (required)
  • E-commerce or transaction-based platforms (strong asset)

• Strong understanding of:
  • User flows and usability principles
  • Cross-browser and cross-device testing
• Experience with:
  • Bug tracking tools (Jira, Click Up, Trello, etc.)
  • Basic understanding of web technologies (HTML/CSS/JS)

• Exceptional attention to detail
• Strong analytical and problem-solving skills
• Ability to think like different user types
• Clear and structured communication
• Ability to work independently in a fast-paced environment

• Experience with:
  • Woo Commerce / Word Press platforms
  • Payment systems (Stripe, POS, etc.)
• Familiarity with:
  • Carnival / event-based operations
  • CRM or order management systems

You will play a critical role in ensuring Mas Camp™ operates flawlessly during live Carnival operations. Your work directly impacts customer satisfaction, vendor success, and platform reliability.

This is not just testing—it’s protecting the entire experience
.

• Type: Remote Contract
• Duration: May – August (Carnival Season)
• Hours: Flexible, with availability during peak operational periods
• Environment: High-growth, fast-paced startup

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