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Senior Tier II Remote IT Resolution Specialist
Remote / Online - Candidates ideally in
Quantico, Prince William County, Virginia, 22134, USA
Listed on 2026-10-06
Quantico, Prince William County, Virginia, 22134, USA
Listing for:
Empower AI
Remote/Work from Home
position Listed on 2026-10-06
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Empower AI in Reston, VA seeks a Tier II Remote Resolution Specialist to resolve escalated Tier II incidents for a Department of War agency. This onsite role is based at Quantico, VA (RKB) with up to 10% travel. You will diagnose remotely and determine when deskside or field support is needed.
The position requires a Bachelor's degree with 10+ years of experience, U.S. citizenship, and an Active Secret Clearance to start. You may be eligible to obtain TS/SCI if mission needs arise.
We are looking to fill the Senior Tier II Remote IT Resolution Specialist position at Empower AI in Quantico, VA, United States.
This opportunity is part of our work in IT & Technology.
The advertised compensation is 72..
This role offers the option to work remotely.
Position Requirements
10+ Years
work experience
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