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Tier 2 Tech Support Engineer – Premier; Remote

Remote / Online - Candidates ideally in
Montpelier, Washington County, Vermont, 05604, USA
Listing for: Zoom
Remote/Work from Home position
Listed on 2026-10-06
Job specializations:
  • IT/Tech
    IT Support, Technical Support, Cloud Computing: Infrastructure & Operations
Salary/Wage Range or Industry Benchmark: 65000 - 159000 USD Yearly USD 65000.00 159000.00 YEAR
Job Description & How to Apply Below
Position: Tier 2 Tech Support Engineer – Premier (Remote)

Zoom is seeking a Tier 2 Technical Support engineer to support Premier customers. You will handle complex, non- high-volume issues via email and direct conversations, escalating to Tier 3 when needed.

You will work with enterprise video platforms (Teams/Zoom/Slack) and maintain strong communication while building lasting trust with customers in EST. Hybrid/remote work options may apply.

Join us at Zoom as our next Tier 2 Tech Support Engineer – Premier (Remote) in Montpelier, VT, United States.

We would love to welcome a new Tier 2 Tech Support Engineer – Premier (Remote) to our organisation in Montpelier, VT, United States.

For the Tier 2 Tech Support Engineer – Premier (Remote) position at Zoom, we are reviewing applications now.

Step into the Tier 2 Tech Support Engineer – Premier (Remote) role at Zoom in Montpelier, VT, United States and grow with us.

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